The Standards and Beyond: The Role of the Pharmacy Technician in Providing Patient Care

Glenn Rodrigues, PhC

Glenn Rodrigues, BSc, BSc (Phar)Glenn Rodrigues is a community pharmacist having graduated from Dalhousie University. He is currently a Pharmacy Practice Facilitator in the Prescription to Thrive Demonstration Project with the Pharmacy Association of Nova Scotia. He is a former coordinator of an applied practice lab at Dalhousie’s College of Pharmacy. He served on the Board of Directors of the Pharmacy Association of Nova Scotia and the Panel of Examiners for the Pharmacy Examining Board of Canada. He has developed and facilitated numerous Continuing Education Programson Pharmacist Prescribing and Patient-Centred Care. He lives in Halifax with his wife Christa and their three children.



By the end of the session the participants will:

  • Describe the select Standards of Practice for Pharmacy for drug distribution and non-dispensing pharmacy services and any gap that may exist between the standards, current practice and the public’s expectations of care
  • Evaluate current challenges patients face with drug distribution and apply strategies for Pharmacy Technicians to address them
  • Evaluate current challenges patients and pharmacies face with regard to the provision of non-dispensing services and apply strategies forPharmacy Technicians toaddress them.
  • Applystrategies on how Pharmacy Technicians can support the operationalization of pharmacy services.