Your pharmacy will need information from you about your medical history and any non-prescription medications you are taking.

It’s your pharmacist’s job to find, fix, and help prevent medication-related problems. Some medications should not be taken by people who also have certain other medical conditions. Many medications interact with over-the-counter products (cough and cold medicines, natural health products and herbal supplements), alcohol and tobacco, and cannabis.

Your pharmacist also needs to know why the medication is being prescribed so they can make sure it is the best option for you. If it is not noted on the prescription, the pharmacist will need  to find this out by contacting the prescriber or talking to you.