Fostering Resiliency in Pharmacy Practice: Implications in Covid-19 and Beyond


Pharmacists work in complex health care environments on a daily basis.  The long hours, large volumes of patients, demanding pace, professional isolation and emotional intensity can all put pharmacists at high risk for burnout. Currently, the complexities of our work environment have been further impacted by the COVID 19 pandemic.  So, what can we do?  We can focus on developing resiliency.  Resiliency is the ability to develop personal strategies to adapt to stressors in our work and personal environments.   Resiliency has been shown to have a protective effect with respect to the development of burn out.  During this session, we will review occupational stress and burnout in the pharmacy context.  We will also explore resiliency and how we can build individual resilience and cultivate it within our pharmacy environments.  We will use the current COVID 19 pandemic to explore the impact of change and uncertainty on our mental health and overall wellbeing.

Speaker Dr. Jamie Kellar, Leslie Dan Faculty of Pharmacy

Dr. Jamie Kellar is an Associate Professor – Teaching Stream and Acting Director of the Doctor of Pharmacy Program at the Leslie Dan Faculty of Pharmacy, University of Toronto.  She received an Honors Bachelor of Science degree in Human Kinetics (BScHK) from the University of Guelph, followed by a Bachelor of Science in Pharmacy (BSc. Pharm) and Doctor of Pharmacy (PharmD) degree, both from the University of Toronto.  Currently, she is a PhD candidate in the School of Health Professions Education, Maastricht University, Netherlands, where she is using Foucauldian Critical Discourse Analysis to study Pharmacist Professional Identity.  In addition to her education, she is a licensed pharmacist in Ontario.  Professor Kellar’s practice area is in the field of mental health.